Privacy Policy

Privacy Policy - BY STELLE LIMITED 

 

Effective Date: 05 Jan 2024

At BY STELLE LIMITED we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data. By accessing our website or using our services, you consent to the practices described in this policy.

 

1. Information We Collect:

a. Personal Information:

  • When you make a purchase or create an account, we collect personal information such as your name, email address, billing address, and contact number.

b. Payment Information:

  • We securely process payments through our trusted payment providers. We do not store your credit/debit card details.

c. Website Usage Data:

  • We collect information about your interactions with our website, including IP address, browser type, pages visited, and the time spent on each page.

 

2. How We Use Your Information:

a. Order Fulfilment:

  • We use your personal information to process and fulfil your orders, including shipping and communication about your purchase.

b. Communication:

  • We may use your contact details to send order confirmations, shipping updates, and customer service communications.

c. Marketing:

  • With your consent, we may send you promotional emails about our products, special offers, and events. You can opt-out at any time.

 

3. Data Sharing:

a. Third-Party Service Providers:

  • We may share your information with trusted third-party service providers for purposes such as payment processing, shipping, and marketing.

b. Legal Compliance:

  • We may disclose your information to comply with legal obligations, enforce our policies, or protect our rights.

 

4. Cookies and Tracking:

a. Cookies:

  • We use cookies to enhance your browsing experience and collect information about your preferences. You can adjust your browser settings to disable cookies.

b. Analytics:

  • We utilise analytics tools to analyse website usage and improve our services. This data is aggregated and anonymised.

 

5. Data Security:

a. Secure Transmission:

  • We use secure protocols (HTTPS) to encrypt data transmitted between your browser and our website.

b. Storage:

  • Your personal information is stored on secure servers with access restricted to authorised personnel.

 

6. Your Rights:

a. Access and Correction:

  • You have the right to access and correct your personal information. Contact us to update or retrieve your data.

b. Opt-Out:

  • You can opt-out of marketing communications by following the instructions in our emails or contacting us directly.

 

7. Changes to the Privacy Policy:

a. Updates:

  • We may update this Privacy Policy to reflect changes in our practices. Check the policy periodically for updates.

 

8. Contact Us:

If you have questions or concerns about this Privacy Policy, please contact us at orders@bystelle.co.uk

Thank you for choosing BY